New Streamlined Support Options! What does this mean for you?
Our streamlined process frees up our clinicians so that they can spend more time helping you. Our uniquely coordinated support team helps you with phone calls, paperwork, medical records management, insurance, IT support, and navigating our counseling offices.
Your initial experience is simple, straightforward, and accessible by phone or online. We want to be available to connect with you when you need us, not days or weeks later after you’ve left messages and sent emails inquiring about therapy services. To that end, we answer our phones! Tennessee Counseling has a call center that operates permanently on extended hours. We take calls from 8:00 a.m. until 6:00 p.m., Monday through Friday.
You can call to ask questions, get help with paperwork, or to contact your clinician. With a structure that assists you in completing all your paperwork before your first session, your sessions with your clinician can be focused on your needs instead of filling out forms!
Tennessee Counseling understands you are likely experiencing mental or emotional difficulty before you seek help. The last thing we want is for the process of finding help to add to your stress. When an urgency exists, we make every effort to provide same-week appointments either in-office, or by telehealth. If we can’t help with your situation, or we’re not the right fit, we will try to link you to local resources, so you get the help you need.